Privacy Policy

At ZenWallet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or profile
• Apply for a job position
• Contact our support team
• Subscribe to our newsletter
• Participate in surveys, contests, or promotions
• Interact with our social media accounts

This information may include your name, email address, phone number, postal address, professional information, and any other information you choose to provide.

1.2 Wallet Information

ZenWallet is a non-custodial wallet, which means we never have access to your private keys, seed phrases, or full control over your digital assets. However, we may collect and store public blockchain addresses and transaction history that is already publicly available on the blockchain.

1.3 Automatically Collected Information

When you use our Services, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location information
• Device information (type, model, operating system)
• Browser type and version
• Usage data and interaction with our Services
• Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing job applications
• Communicating with you about updates, security alerts, and support
• Sending newsletters and marketing communications (with your consent)
• Analyzing usage patterns to enhance user experience
• Detecting, preventing, and addressing technical issues or fraudulent activities
• Complying with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We recommend that you:

• Use strong, unique passwords for your ZenWallet account
• Never share your private keys or seed phrases with anyone, including ZenWallet staff
• Enable two-factor authentication when available
• Regularly update your devices and applications

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

5.1 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For more information about these rights and how to exercise them, please contact us.

5.2 European Economic Area (EEA) Privacy Rights

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR). For more information about these rights and how to exercise them, please contact us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our Services. You can control cookies through your browser settings and other tools. For more detailed information about our use of cookies, please refer to our Cookie Policy.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@zenwallet.com
Address: 123 Blockchain Street, Suite 456, San Francisco, CA 94105, USA